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Bangkok City กรุงเทพมหานคร

Guest reviews for Novotel Bangkok Platinum Pratunam

Novotel Bangkok Platinum Pratunam

Novotel Bangkok Platinum Pratunam

Location:Pratunam, near Central World

Address:222 Petchburi Road

City:Ratchatewee, Bangkok 10400

Start Rate:79 USD
(Rate as of Jul 23 2014 04:47:49 GMT)

Breakfast:Excluded

Comment:Recommend

Pictures & Facilities

Room Rates

Enquiry & Reservation

Room Types:Superior Room, Executive Room, Executive Suite

Reservation Fast and accurate., May 21, 2014

by Tan Ling Ling

Visit Date:May 18, 2014

Room:Room

Service:Service

Facilities:Facilities

Location:Location

"A very nice hotel and good service provided. The spa was good and resonable price. Will be back with family again."

Reservation Prompt and reliable. Staff was also friendly and helpful when we called regarding the recent protest situation. Will use sawadee.com again with their affordable rates., January 1, 2014

by Chung Li Ern

Visit Date:December 24, 2013

Room:Room

Service:Service

Facilities:Facilities

Location:Location

"Hotel was clean, modern and beautiful. Staff were warm, friendly and hospitable. Location was very convenient. Will definitely stay in this hotel again. Highly recommended."

Reservation Excellent, November 13, 2013

by Ali Jasim Shaker Radhi

Visit Date:November 8, 2013

Room:Room

Service:Service

Facilities:Facilities

Location:Location

"It was my first time in Novotel platinum and will not be the last because of the excellent service and location. Great hotel"

Reservation hotel reservation respond is fast and information is clear, October 26, 2013

by pk

Visit Date:October 16, 2013

Room:Room

Service:Service

Facilities:Facilities

Location:Location

"Nice hotel conveniently situated near shopping area.Only compliant is room check-in taking too long, we waited from 2pm till nearly 3pm..."

Reservation Perfect !, October 3, 2013

by David Glaswien

Visit Date:September 29, 2013

Room:Room

Service:Service

Facilities:Facilities

Location:Location

"Wow what a perfect hotel!!It was my third time at thiland and this was defiantly our best hotel to staying at.The location is perfect , it has a special entrance to the platinum fashing mall so my wife was happy and not far from the Pantic plaza mall , so I was also happy. The food is good in the morning the stuff are very pleased and smile all the time.But the amazing story is that I lost my cell phone I though It was stolen , anyhow I wanted to get information from the hotel on how to get the police station so they could fill a report for my insurance , the amazing thing is the manger of admistion office immediately set me with a driver which took me to the police station and help on translation my words to the police officer.I would probably had to spend a full day on this matter if the hotel stuff would not help me and I was very thankful.No need to say that we will visit this hotel again on our next visit at thiland. <span style="display:none">[R24 integr.ERR:escaping]</span>"

Reservation Easy and reliable. Would book from sawadee again., June 7, 2013

by Elsa and Brian

Visit Date:June 4, 2013

Room:Room

Service:Service

Facilities:Facilities

Location:Location

"Great location close to all the major shopping centers eg platinum, central world, short walk to paragon. Hotel in a great condition clean and new. Service was also good. Would stay here again."

ReservationMarch 1, 2013

by Ding chun hong

Visit Date:February 26, 2013

Room:Room

Service:Service

Facilities:Facilities

Location:Location

"Very good location, staff is helpfully, bed and pillow are very comfortable. I am very appreciative of the birthday cake, very thoughtful."

ReservationFebruary 20, 2013

by Sim Bee Choo

Visit Date:February 12, 2013

Room:Room

Service:Service

Facilities:Facilities

Location:Location

"Staying at Executive Floor has privileage to free flow of drinks at the Premium Lounge which is good. It would be better if the Premium Lounge can be opened 24 hours."

Reservation perfect as always. Congratulations and thanks a lot !!, January 8, 2013

by Traveller

Visit Date:January 5, 2013

Room:Room

Service:Service

Facilities:Facilities

Location:Location

"New hotel very well situated in Pratunam : each one of the staff is very friendly, smily people. The room, and the bathroom are very well equipped, Perfect. Breakfast : there are enough choice between european or thai food, but as we were there for 7 days, we always have same choices."

Reservation Booking was easy and fuss free. Confirmation was prompt and clear., December 18, 2012

by CINDY LOW SZU SZU

Visit Date:December 15, 2012

Room:Room

Service:Service

Facilities:Facilities

Location:Location

"We booked a suite which gave us access to the lounge. It was aright choice as the kids loved it and we adults love the drinks and food. Ambience was good too. Service was better than the restaurant at sixth floor.-service staff at the lounge were professional and obliging! However, we noticed that the positions lif towel racks at bathrooms are not well thought out. Quite awkward. Otherwise, hotel is well recommended!"

Reservation Sawadee.com has been brilliant and helpful to us. I have been using Sawadee.com for so long that I trust they will provide me with the best possible choice of hotel, my experience with the Novotel is beyond their control and I understand that. I will continue using Sawadee.com and have been recommending it to all my friends., December 29, 2012

by Khun Tanyagon Kunopakorn

Visit Date:December 2, 2012

Room:Room

Service:Service

Facilities:Facilities

Location:Location

"I have a concern with the security issue at the hotel. I was surprised when I saw the safebox in the room was not secured to the structure of the room. I had my safebox stolen at another hotel in Pattaya (boutique hotel). The person who stole it had placed the safebox in my cabin bag and wheeled it out of the room as a normal guest, and at that hotel, the safebox was attached to the wardrobe. So when I questioned the hotel duty manager at the Novotel why the safebox was not attached to anything, his response was that it was the hotel s policy. So what should I use the safebox for then if someone can just take the whole box out and why should they call it a safe box then.The breakfast selection provides different varieties, however, we were unable to find what suitable for a Muslim person if not the same as a vegetarian.Most of the staff at the breakfast buffet restaurant were not so pleasant and not very courteous when talking to guests. One of the female staff greeting us in the front of the restaurant worn a dress that has a torn in her skirt and revealed her bare leg even more, it was nice for some people to look at but to some it looked a bit cheap for the staff wearing some torn uniform.The staff outside the restaurants were very nice and pleasant. At the reception when checked in, I had to ask about what were available with my booking ie. wifi internet, timing for breakfast buffet.I stayed with my 13 months old daughter and I was offered a room facing the beer garden outside Central World. To be fair, they did offered to change a room for me when I rang the receptionist at 8pm. and they appologized about it but when checking in, they should have informed me and checked weather it was okay if it was noisy at night (the music went on til like 10pm.) It was ashame that the hotel itself was new, beautiful and convenience for us, apart from the above, I enjoyed my stay but not as much as when I stayed at the hotel down the road next to the shopping mall where the beer garden was. <span style="display:none">[R24 integr.ERR:escaping]</span>"

Reservation Very helpful staff by the name of Fon with very prompt reply and great help :), October 24, 2012

by Pauline

Visit Date:October 14, 2012

Room:Room

Service:Service

Facilities:Facilities

Location:Location

"The hotel is very conviently located and we can always drop our shopping back in the room before heading back to Central World or Pratunam or vice versa. Only setback is quite far for BTS ride. <span style="display:none">[R24 integr.ERR:escaping]</span>"

ReservationOctober 18, 2012

by Roy Butler

Visit Date:October 4, 2012

Room:Room

Service:Service

Facilities:Facilities

Location:Location

"One of the best Hotels i have stayed at out of 23 countries"

ReservationOctober 5, 2012

by Damon Patching

Visit Date:October 2, 2012

Room:Room

Service:Service

Facilities:Facilities

Location:Location

"Great hotel great location great staff. Thank you."

Reservation The respond and confirmation is fast, October 2, 2012

by pkc

Visit Date:September 25, 2012

Room:Room

Service:Service

Facilities:Facilities

Location:Location

"Locate just next to Platinium Fashion mall and few mins walking distance to Isetan and Central world shopping mall.Metro/BTS stations are slightly far."
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