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Hotel & Resort Club
Koh Chang

Guest reviews for AANA Resort & Spa

AANA Resort & Spa

AANA Resort & Spa

Location:Koh Chang, Klong Prao Beach

Address:Klong Prao Beach, Koh Chang,

City:Trat 23170

Start Rate:83 USD
(Rate as of Feb 28 2017 09:23:45 GMT)

Breakfast:Included

Comment:Recommend

Pictures & Facilities

Room Rates

Enquiry & Reservation

Room Types:Deluxe Room Excl.BF, Deluxe Room, Grand Deluxe Excl.BF, Grand Deluxe, Villa Exc.BF, Villa, Top View Villa Excl.BF, Top View Villa

Reservation No issues with the booking, January 5, 2016

by Jenny Chan

Visit Date:December 31, 2015

Room:Room

Service:Service

Facilities:Facilities

Location:Location

"There were no staff at the hill top pool even tho there s meant to be a bar there which was closed every time I went up. We wanted to order some food from the hill top pool but there was never any staff around.The bottom poolside ran out of towels as well which is quite appalling, you d expect a spa resort to have sufficient beach towels for guests. I also called the front desk for an extra towel, instead of delivering it to my room, they told me I had to walk out to the front desk to get it. What kind of service is that?! Apart from the lack of service around the resort, the rooms were neatly cleaned and the dinner at the retaurant was good. Buffet breakfast is very standard without much variety. I ll probably skip the breakfast if I stayed another few nights. The resort s private beach could be better if there was more maintenance."

ReservationOctober 16, 2015

by Weerayut Kerdprakob

Visit Date:October 11, 2015

Room:Room

Service:Service

Facilities:Facilities

Location:Location

"บรรยากาศดี พนักงานอัธยาศัยและบริการดี เครื่องปรับอากาศควรหมั่นดูแลความสะอาด และควรตรวจสอบเครื่องใช้ไฟฟ้าทุกครั้งก่อนให้แขกเข้าพัก ผลไม้ในห้องสำหรับต้อนรับแขกไม่ได้เปลี่ยน ทานไม่ได้เพราะผลไม้เสีย ที่จอดรถน้อยไปหน่อย <span style="display:none">[R24 integr.ERR:escaping]</span>"

ReservationApril 8, 2015

by Daniel Friman

Visit Date:April 1, 2015

Room:Room

Service:Service

Facilities:Facilities

Location:Location

"Great Bungalos ! a little far from the shops"

Reservation Everything is fine!, December 27, 2014

by Ageyev Leonid

Visit Date:December 20, 2014

Room:Room

Service:Service

Facilities:Facilities

Location:Location

"Everything is fine!"

ReservationNovember 20, 2014

by Maksim Gorkin

Visit Date:November 16, 2014

Room:Room

Service:Service

Facilities:Facilities

Location:Location

"Good value for money"

Reservation ok, January 7, 2013

by Van Wilder Andre

Visit Date:January 4, 2013

Room:Room

Service:Service

Facilities:Facilities

Location:Location

"On arrival(16.oo) our rooms weren t free but we got an upgrade to their poolvilla without any supplement.ALSO 1 DINNER IN THE HOTEL WAS NOT OK but we got some money back and the kids an extra dessert."

Reservation easy and effectiveness, October 31, 2012

by Chan tuen man

Visit Date:October 27, 2012

Room:Room

Service:Service

Facilities:Facilities

Location:Location

"good service and valueable. however it need to.upgrade as well."

Reservation Booking is easy., September 9, 2012

by Simon Tsang

Visit Date:September 5, 2012

Room:Room

Service:Service

Facilities:Facilities

Location:Location

"The restaurant is impressive. The atmosphere is really relaxing. The resort provide shuttle service to White Sand Beach twice a day. If you miss them, the receptionist can help you to call a taxi to go to the beach (50 bahts / person).When I check-in, the receptionist need me to forward the voucher to their email and their email address provided in the reception is incorrect and I cannot forward to them after several tries."

Reservation easy to use., October 7, 2011

by Ruan Yong Yao

Visit Date:September 29, 2011

Room:Room

Service:Service

Facilities:Facilities

Location:Location

"Overall the stay is ok. The location is not very easy to access everything, the shuttle bus service helps though. If looking for quiet resort this would be nice, but if looking for food and spa, stay at white sand beach would be much better!"

Reservation good .we many time booking in this agent, June 1, 2011

by Kwok Siu Fong

Visit Date:May 26, 2011

Room:Room

Service:Service

Facilities:Facilities

Location:Location

"service was good ,the beakfast was great, we second time leave here ,"

ReservationMay 17, 2011

by Bill Bensley

Visit Date:May 11, 2011

Room:Room

Service:Service

Facilities:Facilities

Location:Location

"I have been staying at the Aana for 5 years now, but had not been back for 3. Things have unfortunately changed a lot. The resort looks run down, not cared for. It has really not had much upkeep. The staff at reception used to be very friendly, but now the staff were rude and spoke no English - amazing as the majority of guests were foreign.Breakfast was mediorcure and the service was very poor in the restaurant. They still serve the fake orange juice - it would be so nice if they got some real OJ.The location is still nice, quiet and very peaceful. The beach facilities are OK.The Aana can live on with proper managment, more English speaking staff and a lot of money going into maintenance. <span style="display:none">[R24 integr.ERR:escaping]</span>"

ReservationMay 17, 2011

by John Dunbar

Visit Date:May 10, 2011

Room:Room

Service:Service

Facilities:Facilities

Location:Location

"This was my 4th visit to this resort and I dont think I will go back. It is really tired looking and is in serious need of a major upkeep.Staff were not very friendly and few had any English - especially reception!It is too bad as the resort is in a lovely location. <span style="display:none">[R24 integr.ERR:escaping]</span>"

Reservation Smooth booking, as ever, via sawadee.com, June 5, 2011

by Dominic Sutton

Visit Date:April 28, 2011

Room:Room

Service:Service

Facilities:Facilities

Location:Location

"Perfect place to stay, peaceful, great pools, perfect room, lovely restaurant and bar - although a little expensive...The only negative I can think of was the gym, as some equipment didn t work, and it wasn t as big as it looked in the photos..."

ReservationMay 2, 2011

by Sven-Erik Karlsson

Visit Date:April 19, 2011

Room:Room

Service:Service

Facilities:Facilities

Location:Location

"We booked villa at prebooking ratesand have good room with jacuzzibath atbalcony,enjoyed our short stay for 2 days"

via Internet - very commfortable, March 18, 2011

by Andrea Glomb

Visit Date:March 10, 2011

Room:Room

Service:Service

Facilities:Facilities

Location:Location

"the area with the garden and the pools was very nice"
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